Returns & Exchanges
At Ennis Fabrics, we stand behind the quality of our textiles and supplies. If you are not completely satisfied with your purchase, you may return eligible, uncut products within 30 days of delivery.
Return Process
- 1.Request Authorization
Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before shipping any fabric back to our warehouse.
- 2.Prepare Your Package
Ensure the fabric is in its original condition, uncut and unwashed, and securely wrap it on its original bolt or roll to prevent creasing during transit.
- 3.Affix Shipping Label
Clearly mark the RMA number on the outside of the package and use a trackable shipping method to send the items to our designated distribution center.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the returned goods, your refund will be processed to the original payment method, minus any applicable restocking fees.
